Damaged or Missing Items

Damaged or missing items must be reported to 829 Tuning (829 Auto LLC) with 7 days of the date of delivery by email at 829Tuning@gmail.com.  The customer must thoroughly inspect all products upon delivery.  Any damage reported outside of the 7 day period will not be eligible for warranty or shipping damage claims.  The customer must keep all packing material with the box as it is essential for filing a shipping claim with the shipping company.  

The replacement part(s) will be shipped out as we are informed by the shipping company that the shipping claim has been accepted

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Replacement part(s) will re-ship as soon as we are informed of an accepted claim by the shipping courier. UPS typically requires up to eight business days from the time the claim is started. USPS can require from five to ninety business days, depending on your country's time requirement that has been set forth. If replacement part(s) are needed "before" this wait time for claim approval all re-ship parts must be paid for up front. Once the claim is approved we will refund the full amount back to your original payment method for the re-ship.

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